| ▲ | psunavy03 9 hours ago |
| Although I was never named to a mishap board, my experience in my prior career in aviation is that the proper way to look at things like this is that while it is valuable to identify and try to fix the ultimate root cause of the mishap, it's also important to keep in mind what we called the "Swiss cheese model." Basically, the line of causation of the mishap has to pass through a metaphorical block of Swiss cheese, and a mishap only occurs if all the holes in the cheese line up. Otherwise, something happens (planned or otherwise) that allows you to dodge the bullet this time. Meaning a) it's important to identify places where firebreaks and redundancies can be put in place to guard against failures further upstream, and b) it's important to recognize times when you had a near-miss, and still fix those root causes as well. Which is why the "retrospectives are useless" crowd spins me up so badly. |
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| ▲ | drivers99 9 hours ago | parent | next [-] |
| > it's important to recognize times when you had a near-miss, and still fix those root causes as well. I mentioned this principal to the traffic engineer when someone almost crashed into me because of a large sign that blocked their view. The engineer looked into it and said the sight lines were within spec, but just barely, so they weren't going to do anything about it. Technically the person who almost hit me could have pulled up to where they had a good view, and looked both ways as they were supposed to, but that is relying on one layer of the cheese to fix a hole in another, to use your analogy. |
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| ▲ | kennethrc 9 hours ago | parent | next [-] | | Likewise with decorative hedges and other gardenwork; your post brought to mind this one hotel I stay regularly where a hedge is high enough and close enough to the exit that you have to nearly pull into the street to see if there's oncoming cars. I've mentioned to the FD that it's gonna get someone hurt one day, yet they've done nothing about it for years now. | | |
| ▲ | avidiax 8 hours ago | parent [-] | | Send certified letters to the owner of the hedge and whatever government agency would enforce rules about road visibility. That puts them "on notice" legally, so that they can be held accountable for not enforcing their rules or taking precautions. | | |
| ▲ | crote 8 hours ago | parent [-] | | The problem is that they are legally doing nothing wrong. Everything is done according to the rules, so they can't be held accountable for not following them. After all, they are taking all reasonable precautions, what more could be expected of them? The fact that the situation on the ground isn't safe in practice is irrelevant to the law. Legally the hedge is doing everything, so the blame falls on the driver. At best a "tragic accident" will result in a "recommendation" to whatever board is responsible for the rules to review them. | | |
| ▲ | mrandish 2 hours ago | parent | next [-] | | @Bombcar is correct. Once they've been legally notified of the potential issue, they have increased exposure to civil liability. Their lawyers and insurance company will strongly encourage them to just fix it (assuming it's not a huge cost to trim back the stupid hedge). A registered letter can create enough impetus to overcome organizational inertia. I've seen it happen. | |
| ▲ | bombcar 7 hours ago | parent | prev [-] | | All that applies for criminal cases, but if a civil lawsuit is started and evidence is presented to the jury that the parties being sued had been warned repeatedly that it would eventually occur, it can be quite spicy. Which is why if you want to be a bastard, you send it to the owners, the city, and both their insurance agencies. | | |
| ▲ | ahmeneeroe-v2 6 hours ago | parent [-] | | This is stupid. Unless you happen to be the one that crashes it won't be a factor at all. | | |
| ▲ | thaumasiotes 4 hours ago | parent | next [-] | | Well, it could be; you can watch out for accidents at that intersection and offer to support a case arising from one. If your goal is to get the intersection fixed, this is a reasonable thing to do. | |
| ▲ | bombcar 4 hours ago | parent | prev [-] | | Discovery’s a bitch which is why they settle. |
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| ▲ | Mawr 4 hours ago | parent | prev | next [-] | | To be fair, there is no way to fix this in the general case—large vehicles and other objects may obstruct your view also. Therefore, you have to learn to be cognisant of line-of-sight blockers and to deal with them anyway. So for a not-terrible driver, the only problem that this presents is that they have to slow down. Not ideal, but not a safety issue per se. That we allow terrible drivers to drive is another matter... | | |
| ▲ | lmm an hour ago | parent [-] | | > there is no way to fix this in the general case—large vehicles and other objects may obstruct your view also Vehicles are generally temporary. It is actually possible to ensure decent visibility at almost all junctions, as I found when I moved to my current country - it just takes a certain level of effort. |
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| ▲ | loeg 6 hours ago | parent | prev [-] | | People love to rag on Software Engineers for not being "real" engineers, whatever that means, but American "Traffic Engineers" are by far the bigger joke of a profession. No interest in defense in depth, safety, or tradeoffs. Only "maximize vehicular traffic flow speed." | | |
| ▲ | windows_hater_7 4 hours ago | parent [-] | | In this case, being a "traffic engineer" with the ability to sign engineering plans means graduating from an ABET-accredited engineering program, passing both the Fundamentals of Engineering exam and the Principles & Practice of Engineering exam, being licensed as a professional engineer, and passing the Professional Traffic Operations Engineer exam. I think they do a little more than "maximize vehicular traffic flow." | | |
| ▲ | loeg 3 hours ago | parent [-] | | > I think they do a little more than "maximize vehicular traffic flow." You would be mistaken. Traffic engineers are responsible for far, far more deaths than software engineers. |
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| ▲ | Aurornis 8 hours ago | parent | prev | next [-] |
| > Which is why the "retrospectives are useless" crowd spins me up so badly. When I see complaints about retrospectives from software devs they're usually about agile or scrum retrospective meetings, which have evolved to be performative routines. They're done every sprint (or week, if you're unlucky) and even if nothing happens the whole team might have to sit for an hour and come up with things to say to fill the air. In software, the analysis following a mishap is usually called a post-mortem. I haven't seen many complaints about those have no value. Those are usually highly appreciated. Thought some times the "blameless post-mortem" people take the term a little too literally and try to avoid exploring useful failures if they might cause uncomfortable conversations about individuals making mistakes or even dropping the ball. |
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| ▲ | potato3732842 5 hours ago | parent | next [-] | | >When I see complaints about retrospectives from software devs they're usually about agile or scrum retrospective meetings, which have evolved to be performative routines. You mean to tell me that this comment section where we spew buzzwords and reference the same tropes we do for every "disaster" isn't performative. | |
| ▲ | burnstek 6 hours ago | parent | prev | next [-] | | Post mortems are absolutely key in creating process improvements. If you think about an organization's most effective processes, they are likely just representations of years of fixed errors. Regarding blamelessness, I think it was W. Edwards Deming who emphasized the importance of blaming process over people, which is always preferable, but its critical for individuals to at least be aware of their role in the problem. | |
| ▲ | xp84 7 hours ago | parent | prev [-] | | Agree. I am obligated to run those retrospectives and the SNR is very poor. It is nice though (as long as there isn't anyone in there that the team is afraid to be honest in front of), when people can vent about something that has been pissing them off, so that I as their manager know how they feel. But that happens only about 15-20% of the time. The rest is meaningless tripe like "Glad Project X is done" and "$TECHNOLOGY sucks" and "Good job to Bob and Susan for resolving the issue with the Acme account" |
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| ▲ | astrocat 9 hours ago | parent | prev | next [-] |
| this is essentially the gist of https://how.complexsystems.fail which has been circulating more with discussions of the recent AWS/Azure/Cloudflare outages. |
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| ▲ | pugworthy 7 hours ago | parent | prev | next [-] |
| > All the holes in the cheese line up... I absolutely heard that in Hoover's voice. Is there an equivalent to YouTube's Pilot Debrief or other similar channels but for ships? https://www.youtube.com/@pilot-debrief |
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| ▲ | 9 hours ago | parent | prev | next [-] |
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| ▲ | stackskipton 9 hours ago | parent | prev | next [-] |
| >Which is why the "retrospectives are useless" crowd spins me up so badly. As Ops person, I've said that before when talking about software and it's mainly because most companies will refuse to listen to the lessons inside of them so why am I wasting time doing this? To put it aviation terms, I'll write up something being like (Numbers made up) "Hey, V1 for Hornet loaded at 49000 pounds needs to be 160 knots so it needs 10000 feet for takeoff" Well, Sales team comes back and says NAS Norfolk is only 8700ft and customer demands 49000+ loads, we are not losing revenue so quiet Ops nerd! Then 49000+ Hornet loses an engine, overruns the runway, the fireball I'd said would happen, happens and everyone is SHOCKED, SHOCKED I TELL YOU this is happening. Except it's software and not aircraft and loss was just some money, maybe, so no one really cares. |
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| ▲ | 9 hours ago | parent | prev | next [-] |
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| ▲ | thaumasiotes 8 hours ago | parent | prev [-] |
| > Basically, the line of causation of the mishap has to pass through a metaphorical block of Swiss cheese, and a mishap only occurs if all the holes in the cheese line up. The metaphor relies on you mixing and matching some different batches of presliced Swiss cheese. In a single block, the holes in the cheese are guaranteed to line up, because they are two-dimensional cross sections of three-dimensional gas bubbles. The odds of a hole in one slice of Swiss cheese lining up with another hole in the following slice are very similar to the odds of one step in a staircase being followed by another step. |
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| ▲ | jibal 26 minutes ago | parent | next [-] | | No, it's a metaphor. | |
| ▲ | psunavy03 7 hours ago | parent | prev [-] | | And there's the archetypal comment on technology-based social media that is simultaneously technically correct and utterly irrelevant to the topic at hand. | | |
| ▲ | mrguyorama 6 hours ago | parent [-] | | Actually the pedantry is meaningful! You cannot create a swiss cheese safety model with correlated errors, same as how the metaphor fails if the slices all come from the same block of swiss cheese! You have to ensure your holes come from different processes and systems! You have to ensure your swiss cheese holes come from different blocks of cheese! |
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