My take on this is that persons are great, everyone should know a few. Groups of people on the other hand are, and always have been, genuinely pretty awful in almost every way. IMHO this is down to some really basic primate stuff that's just inevitable. Social media is a big problem because it makes it easier to create groups, and algorithms are a big problem because they essentially take all of the dynamics that would inevitably lead to conflict anyway, and accelerate them.

Groups, algorithms, and conflict itself are all things that lead to wicked problems. Each one tends to spiral, where the only solution is more of the same, and if you escape one funnel then you fall into an adjacent one. Problem: Some group is against me. Solution: Create a group to bolster my strength. Problem: People are fighting. Solution: Join the fight so the fight will stop sooner. Problem: My code is too complicated to understand. Solution: More code to add logging and telemetry. Problem: Attempting to add telemetry has broken the code. Solution: Time to start a fight

  "A person is smart. People are dumb, panicky, dangerous animals and you know it"