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kenhwang 4 hours ago

My previous employer already had a product offering that could do this for a better part of a decade by triangulating with WiFi/BLE and cross referencing with surveillance footage. It was deployed in malls and retail chains.

It generated interesting information, but not interesting enough to be profitable.

We weren't the only ones with this capability either, most major retailers had this level of analytics through surveillance footage that previously existed for loss prevention purposes. Then simply link the data to a rewards number or credit card and you got a stable tracking identity.

porridgeraisin 2 hours ago | parent [-]

> loss prevention

So preventing theft?

meindnoch 13 minutes ago | parent [-]

No, loss prevention. :)

"Theft" is such a value-loaded, moralizing term. It collapses a wide spectrum of socioeconomic realities into a single criminalized label, ignoring the structural inequities that often shape people's choices. When we say "loss prevention", we're deliberately reframing the conversation away from individual blame and toward systems, environments, and institutional responsibility. Loss prevention isn't about vilifying people - it's about acknowledging that harm occurs within a broader context. It centers the idea that organizations can design safer, more equitable spaces that minimize material loss without resorting to punitive narratives rooted in classism, racism, and centuries-old assumptions about who is "dangerous". Calling something "theft" externalizes accountability onto the most vulnerable actors; calling it "loss" recognizes that institutions have agency, too. And preventing that loss focuses on proactive, compassionate strategies rather than reactive punishment.