Well… we have a culture of transparency we take seriously. I spent 3 years in law school that many times over my career have seemed like wastes but days like today prove useful. I was in the triage video bridge call nearly the whole time. Spent some time after we got things under control talking to customers. Then went home. I’m currently in Lisbon at our EUHQ. I texted John Graham-Cumming, our former CTO and current Board member whose clarity of writing I’ve always admired. He came over. Brought his son (“to show that work isn’t always fun”). Our Chief Legal Officer (Doug) happened to be in town. He came over too. The team had put together a technical doc with all the details. A tick-tock of what had happened and when. I locked myself on a balcony and started writing the intro and conclusion in my trusty BBEdit text editor. John started working on the technical middle. Doug provided edits here and there on places we weren’t clear. At some point John ordered sushi but from a place with limited delivery selection options, and I’m allergic to shellfish, so I ordered a burrito. The team continued to flesh out what happened. As we’d write we’d discover questions: how could a database permission change impact query results? Why were we making a permission change in the first place? We asked in the Google Doc. Answers came back. A few hours ago we declared it done. I read it top-to-bottom out loud for Doug, John, and John’s son. None of us were happy — we were embarrassed by what had happened — but we declared it true and accurate. I sent a draft to Michelle, who’s in SF. The technical teams gave it a once over. Our social media team staged it to our blog. I texted John to see if he wanted to post it to HN. He didn’t reply after a few minutes so I did. That was the process.

I mean the CEO posted the post-mortem so there aren't that many layers of stakeholders above. For other post-mortems by engineers, Matthew once said that the engineering team is running the blog and that he wouldn't event know how to veto even if he wanted [0]

[0] https://news.ycombinator.com/item?id=45588305

The person who posted both this blog article and the hacker news post, is Matthew Prince, one of highly technical billionaire founders of cloudflare. I'm sure if he wants something to happen, it happens.

From what I've observed, it depends on whether you're an "engineering company" or not.

Except it fails to document anything about the actions they made to Warp in London during the resolution.

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Why give this sort of content more visibility/reach?

I'm sure that's not your intent, so I hope my comment gives you an opportunity to reflect on the effects of syndicating such stupidity, no matter what platform it comes from.