FYI in an emergency, you can buy a plane ticket and send someone to access the server directly.

I actually had the privilege of being sent to the server.

Had a coworker have to drive across the country once to hit a power button (many years ago).

Because my suggestion they have a spare ADSL connection for out of channel stuff was an unnecessary expense... Til he broke the firewall knocked a bunch of folks offline across a huge physical site and locked himself out of everything.

The spare line got fitted the next month.