I have a tradfi background but work in crypto with trading software.

The whole industry (except deribit) is a shit show of barely working apis that aren’t reliable or accurate in any way. It’s completely routine to not be able to get an order status for minutes at a time. Or to get fills after an order has been rejected. Or a week after a cancel confirmation message.

Coinbase is actually one of the worst offenders for this. Coinbase Prime, their supposed institutional grade offering especially so.

So it doesn’t surprise me at all that the same issues are happening more widely.

To be clear: deribit have always been efficient, accurate, reliable and generally excellent. If you must trade crypto, do it there so you’re Ops and Support people don’t have to suffer.