> UPS business account

> What triggered everything was a fraudulent shipment made using my UPS account

If your business allows for it, set your account to "Deny Inbound Charges" at https://www.ups.com/vip/view

UPS is still probably the best domestically for ground shipping, FedEx is the best domestically for express parcels, and DHL is the best for inbound or outbound international without question.