The problem is Apple’s software quality is the worst it’s ever been while the hardware is the best it’s ever been.

I've been talking about switching to iOS from Android for over a decade. When Google finally pissed me off enough to get serious last year I just happened to buy my mom an ipad and perform the setup. Bad experience. Then helping my wife with her iphone cemented it: no way. I thought apple would be perfectly polished albeit a little restricted vs android but it was just as janky except in different ways.