> We care deeply about developers. We know we have work to do on the experience, both on the everyday usability, from inconsistent dialogs to power user experiences.

With respect, that's a load of horse crap. This is NOT why so many of your users are upset. They're angry because you've exhibited a long, deliberate pattern of historical abuse: upgrade-style dark patterns, invasive telemetry, advertisements built into Windows, and outright hostility toward users who want to own their OS rather than the other way around. God damn.

Understood, we'll improve the wording when we nag you about buying OneDrive. /MS

Describing the situation this way is just part of the pattern.

You show them too much respect!

Exactly. I simply don't trust Microsoft enough anymore to choose them as my computers operating system provider. Windows just doesn't feel like something you should do private stuff with due to all that telemetry/data collecting.

If a company says the "care" about something in a public statement (or that something is 'important' or 'our top priority'), its because the opposite is true and the public is unhappy about it. But instead of changing, the easier thing to do is to pretend and gaslight.

Those are not real concerns. People upset about those are not upset for a logical reason, so you will never appease those user by updating the operating system.

People will complain about ads, but when you actually take a look what they are complaining about it is not actually an ad. People just hear a complaint and repeat it without any critical thought.

It's better to instead focus on actual tangible problems and pain points that developers and users are hitting.