First of all, my condolences to the author.

I resonate with your thoughts about USA response times. We lived in a middle class suburb with mostly immigrants. When I was 10 my mom slipped in the bathtub and was knocked out. I dialed 911 crying and within 2 minutes a cop had arrived and only a few minutes later the fire truck first response had arrived. They helped my mom out and she was fine afterwards.

It was so crazy for 10 yo me. I thought my mom was gone.

I am so sorry for what the author and his family had to endure.