I worked with Vodafone years ago to do an integration with ticketing systems. It seems like no one actually worked for Vodafone it was all contractors or contractors of contractors of contractors.

Outsourcing peering to a 3rd party seems like their playbook.

At such organizations, you can usually communicate with any contractor, but you must go through a project manager. These managers, who are often contractors themselves, act as a support center for the other contractors.

I used service of Vodafone Germany once. In paperwork fever I only scanned the contract and saw somewhere 6000 but signed off and moved along with remaining paperwork. I thought "it has to be at least 60Mbit/s, right?". Nope. 6Mbit/s DSL, two years contract, cancellation by letter. Fuck you, Vodafone.