many (vast majority I've seen) have a heater, but won't heat the water sufficiently for the pre-wash cycle from cold. or, frequently, the second / wash cycle, unless you set it to a high temp mode, and even then it's questionable / often just a timer and not thermometer-based.

check your user manual. huge numbers of them tell you to run your nearby tap until it's hot before starting a cycle because of this exact reason. this is also part of the video, and it has been true for literally every washer I've lived with (I read essentially all manuals), including the "good" ones.

pre-wash cycle meant to remove chunks of food/scraps. not to wash. my dishwasher doesn't bother to heat water for it. but for main wash cycle it heats water. i don't think i ever used dishwasher (american, eu, asian or turkish brands. some of them in country where they are hooked up to cold water) that bothered to heat water for pre-wash cycle. i think it's a feature and not a bug.

my dishwasher manual doesn't say to run tap. in fact it says "The dishwasher can be connected to a hot water supply for further economies. If the water is heated by for example, solar panels, this would be energy efficient. However, if your water is heated by electricity we would recommend connection to cold water. "

i also went to american lg website and checked manual of cheapest dishwasher that they have. it doesn't instruct to run water either. it says that if water is not hot enough cycle will run longer.

anticipating comments that LG is not american enough, i went to GE and checked manual of cheapest (349) dishwasher. it doesn't instruct to run tap either. it does say just like LG that if water not hot enough, cycles that use hot water will take more time (because water needs to be heated)