> It's really hard to be a publicly-traded corporation and user-first.

You aren’t wrong, but I hate that you aren’t. It’s a shame there is so little regulation and that things are getting more and more expensive and complex to initially develop, that there just isn’t really a free market anymore for many important things.

I hate that I'm not, too.

Particularly since the 1980s, I feel like we've veered too far toward obtaining maximum profit at the expense of true innovation and developing products that truly serve the customer.