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| ▲ | tomashubelbauer 5 days ago | parent | next [-] |
| CSAM apparently also means Customer Success Account Manager for those who might have gotten startled by this message like me. |
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| ▲ | ifwinterco 5 days ago | parent | next [-] | | Alternative für Deutschland was strange enough, when I saw CSAM I was really wondering what thread I had stumbled into | | | |
| ▲ | linohh 5 days ago | parent | prev [-] | | Thank you, not going to google that shit. | | |
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| ▲ | psunavy03 5 days ago | parent | prev | next [-] |
| Some really unfortunate acronyms flying around the Microsoft ecosystem . . . |
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| ▲ | RajT88 5 days ago | parent [-] | | Quite so. The acronym collision rate is high. | | |
| ▲ | riffic 5 days ago | parent [-] | | In general, plain language works so much better than throwing bowls of alphabet soup around. | | |
| ▲ | RajT88 5 days ago | parent [-] | | That's a funny criticism to make on a tech forum. But, for future reference: site:microsoft.com csam | | |
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| ▲ | nijave 5 days ago | parent | prev | next [-] |
| Back when we used Azure the only outcome was them trying to upsell us on Premium Support |
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| ▲ | RajT88 5 days ago | parent [-] | | Do you recall the kind of premium support? Azure Rapid Response? |
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| ▲ | cyptus 5 days ago | parent | prev | next [-] |
| in many cases: no service health alerts, no status page updates and no confirmations from the support team in tickets.
still we can confirm these issues from different customers accross europe. Mostly the issues are regional dependent. |
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| ▲ | cyberax 5 days ago | parent | prev | next [-] |
| > CSAM Child Sex-Abuse Material?!? Well, a nice case of acronym collision. |
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| ▲ | mirekrusin 5 days ago | parent | next [-] | | They should rename to Success Customer Account Manager. | | |
| ▲ | tanseydavid 5 days ago | parent | next [-] | | >> They should rename to Success Customer Account Manager. No -- the one referencing crime should NEVER have be turned into an acronym. Crimes should not be described in euphemistic terms (which is exactly what the acronym is) | | | |
| ▲ | xp84 5 days ago | parent | prev | next [-] | | Most companies just call 'em CSMs | | |
| ▲ | red-iron-pine 5 days ago | parent [-] | | but that makes them sound like Managers, which is not what they are -- glorified sales people, really. actual Managers hate that |
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| ▲ | pndy 5 days ago | parent | prev [-] | | Supervisor Customer Account Manager: a remote kind of job, paid occasionally with gift cards | | |
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| ▲ | RajT88 5 days ago | parent | prev | next [-] | | Definitely the most baffling acronym collision I have seen with Microsoft. I did one time count 4 different products abbreviated VSTS at one point. | | |
| ▲ | dotancohen 5 days ago | parent [-] | | Didn't MS have three things called "link" at one time? They were all spelled differently, of course. |
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| ▲ | SAI_Peregrinus 5 days ago | parent | prev | next [-] | | They must really depend on their government contracts with this administration… | |
| ▲ | codeduck 5 days ago | parent | prev [-] | | Oh dear. Will make for an awkward thing to have on your resume. | | |
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| ▲ | alias_neo 5 days ago | parent | prev | next [-] |
| Where do these alerts supposedly come from? I started having issues around 4PM (GMT), couldn't access portal, and couldn't make AKV requests from the CLI, and initially asked our Ops guys but with no info and a vague "There may be issues with Portal" on their status page, that was me done for the day. |
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| ▲ | llama052 5 days ago | parent | prev [-] |
| I got a service health alert an hour after it started, saying the portal was having issues. Pretty useless and misleading. |
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| ▲ | RajT88 5 days ago | parent [-] | | That should go into the presentation you provide your CSAM with as well. Storytelling is how issues get addressed. Help the CSAM tell the story to the higher ups. |
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