Could you open a support thread in the Discord channel? Some boards have some quicks to them. But it's all been solved by other users before. I'm sure there's a solution to your board too.

I did, even though I really hate Discord forums (they have the worst of both worlds between forums and chat, they aren't real-time and they aren't discoverable on the web, but that's a different conversation).

Hopefully someone will be able to help, thanks!