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eszed a day ago

I can anecdotally confirm this, based on my father's experience in a private-equity owned facility in California. It was astonishing how under-staffed they were for the amount of care the patients needed. (I'm sure they were at least nominally in compliance with whatever the regulations said, but that doesn't mean they were adequately staffed.)

Thing is, I loved those nurses. I watched them walk in with the look I remember from my restaurant days when you knew you'd be in the weeds all shift - call it a hundred-yard stare, if you like. They were all completely burnt out, and openly and cheerfully cynical and contemptuous towards the owners and administrators, but for the sake of the patients they just got on with it, as best they could. I don't think I ever saw the head nurse sit down.

There weren't enough supplies, because the laundry service was late, so I went back to my dad's house and brought him an extra blanket. The next day I got another for his neighbor.

There weren't really any rules, because nobody had time for that. The blanket thing? Shouldn't have been allowed, especially giving one to someone else. I asked about visiting hours, and just got a raised eyebrow, and "just put 8pm on the signout sheet". I said "well, then, I'll come back with a six-pack and stay until midnight!" She laughed at me, because I was (half) joking, but I'm pretty sure that would have been fine.

More substantively, when my dad needed the heavy-duty painkillers - prescribed by his doctor, mind - the administration (reached by phone) wouldn't allow them to be dispensed - supposedly because of the liability of having that kind of controlled substance on site; we sorted it out, but it took a couple of of days - when that happened, I said I'd bring in the bottle he had at home and give them to him myself. The nurse said pretty much "we can't do that - but if I didn't see it, it didn't happen," so I did. Then she made sure to give him his other medications herself, so she could check on how much I'd given him, and that it wouldn't cause a problem with the other pain-killers he was on.

I'm sure all of those things were wildly "wrong", from someone's point of view - ethically, or legally, or fiscally, or something. But I viewed the whole situation as so morally appalling - people live there for months, waiting to die - that I can't view those nurses' ethical commitment to whatever it takes to make their patients' lives more tolerable as anything but admirable.

Thing is, we're eating our societal seed-corn. The more awful those jobs are made, the more quickly people burn out of them, and the worse the care provided will become. Those folks were dying on their feet, and there was no help coming, and I don't know how much longer that facility - let alone the whole medical system - can stay afloat on those admirable people's dwindling store of compassion.

But hey, some folks got a little richer by owning that place. All the rest of it's a small price to pay for living in such a land of glorious opportunity, right?