The whole automotive industry is doing this to cut costs, and supposedly improve the driving experience.

I'll believe that when they ship a single car with a better UI than the pre-touchscreen vehicles I used to own. Until then, there's no way I'm getting any of these stupid software defined vehicles. We have one (Kia EV9), which is also a "dumpster fire in a train wreck", and are getting rid of it. We've had more issues than the people interviewed in the article about the Volvo. So have the other EV9 owners I've talked to.