I bought some expensive camera gear from Amazon and had a terrible experience. The delivery person obviously stole the gear and kept making fake "delivery attempted" notifications at exactly midnight while I was at home night after night. Amazon eventually refunded me, but they made me wait weeks to get my money back despite years of being a customer and spending many thousands with them and never requesting other refunds.

So now I don't buy expensive camera gear from Amazon anymore. But why do I still shop there?

This week, I ordered an obscure ESP32 system on a chip mounted on a 7" LCD screen for a custom project. I ordered it at 10pm and it was somehow delivered at 8:30am the next morning with "free" prime delivery. The price was cheap. My next best option would be an electronics specialist that would take a week to deliver it. Amazon just has a much better warehouse and delivery network for obscure parts. There's really no one else offering close to what they offer.