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kylec 16 hours ago

I’m astounded, this has been a problem for 10+ years and I just assumed they didn’t care and would never change it. Better late than never, but why the sudden change?

potamic 10 hours ago | parent | next [-]

Brands have started getting into ecommerce/d2c directly where earlier they left it up to distributors and third parties. Amazon needs to attract them because co-mingling is a strict no-no for them.

IshKebab 12 hours ago | parent | prev | next [-]

Sounds like they're ditching it now because it doesn't benefit them any more, rather than because they care about counterfeits.

SoftTalker 15 hours ago | parent | prev | next [-]

I guess it's one thing to say you are going to do it and another thing to actually do it. Is anyone going to be verifying this? How would you? Mark your products and ask customers to check for the mark?

icelancer 14 hours ago | parent [-]

This has already been happening with a lot of vendors using the Transparency app.

notatoad 16 hours ago | parent | prev | next [-]

yeah, this has been obviously a bad thing for so long, and they've been so stubborn, it's hard to believe anything has actually changed in the "economics" of it.

it smells like the sort of policy change that happens when an exec gets personally impacted by it.

mbreese 15 hours ago | parent [-]

It smells to me like the sort of policy change that happens when Amazon starts to worry about it affecting their bottom line and relationships with suppliers. It used to be enough to solve the problem with support/email. I do wonder what changed…

thepryz 15 hours ago | parent [-]

This. Amazon made a number of changes to the Fulfillment by Amazon (FBA) program related to lost and damaged inventory among other things. The changes risked increasing the costs and also required Amazon to be provided information that they really shouldn’t need, such as as the cost to source that inventory.

My assumption is that the decision to stop commingling is more to support these changes to the FBA program and allow them to extract more money via fees.

https://www.ecommercebytes.com/2024/12/22/amazon-drops-bombs...

autoexec 9 hours ago | parent | prev | next [-]

There have been a lot of boycotts and blackouts so maybe they're trying to win back some of the customers they've lost after repeatedly selling them fake garbage.

pas 7 hours ago | parent [-]

did any Amazon boycott ever achieved anything? (ie. did any of them ever reach the threshold of a statistically significant impact on their bottom line?)

yunwal 6 hours ago | parent | next [-]

I’m not sure that it’s possible to track this. Personally I went from probably thousands of dollars a year in 2017-ish to “only after I’ve checked every other store and never a large purchase” today (probably about $150/yr). I never explicitly participated in any boycott, but I’m sure the messages resonated with me and helped me realize I was routinely getting fleeced by Amazon and not the sellers.

alan-crowe 6 hours ago | parent | prev [-]

It is tricky to boycott Amazon because when I search for a product using Google, I get lots of links to Amazon, and not much else. So I look at the Amazon pages to get search terms and then type those in to other search engines, such as Bing, Brave, or Yandex, and keep going to find online shops. Since Yandex is Russian, I add my country code to my search terms. I also try adding my city name and sometimes find a bricks-and-mortar shop close enough.

KoftaBob 12 hours ago | parent | prev | next [-]

> During Wednesday’s presentation in Seattle, Amazon executives said the economics of commingling no longer worked. With the company’s logistics network now capable of storing products closer to customers, the speed advantage of pooled inventory has diminished. At the same time, Amazon estimated brand owners spent $600 million in the past year alone through re-stickering products, the process of placing new labels or barcodes over existing ones on products.

yz453 10 hours ago | parent | prev | next [-]

It is totally possible that on the second day of launch someone realized the problem, truly thought this being wrong, and deeply cared about all the impact on consumer and seller. Yet, it took them 10+ years for the circumstances to be right to get this fixed.

Commingling must have been someone's big, successful project, with all the benefits, probably faster shipping, lower cost, etc.

Once a big project got launched with all these benefits materialized, it is really hard to undo it. When a problem is identified, higher-ups usually ask to address it, rather than undoing the whole project. Anyone pushing to undo a project would be claiming the entire team up to whatever level making that original decision made a huge mistake. In other words, committing a political suicide.

It may take some mix of the following to trigger such drastic changes:

- Some fundamental assumptions changed (for example, one may claim that the logistics got so much better that the original benefits on the delivery speed can be achieved now without commingling).

- Multiple attempts at addressing the problems without killing the project proved unsuccessful.

- The ppl who original launched the project moved, to other domains or other companies.

- Some external triggers (new regulation, a large chunk of partners / stakeholders complaining, the company literally dying, etc.)

In all, there has to be someone for whom the incentive to undo it overcomes the hurdle, political or otherwise to reverse course on a huge project. After that, there need to be the usual logistics, including convincing, budgeting, prioritization, and a million other things you do at a big company to get a thing done. Now, 10 years have passed and it is finally making news.

Or, I can be totally wrong and it's just a bunch of privileged dumbasses who don't give a fork and randomly making one project after another, while pointing at some graphs and numbers claiming successes regardless of what really happens. ;)

Eisenstein 14 hours ago | parent | prev | next [-]

They could have lost enough brand name vendors who decided not to deal with amazon because customers get counterfeit or expired products. Nike and Johnson and Johnson are mentioned in the article, but there are also smaller brands like ThermoWorks who were staunchly anti-Amazon because of co-mingling until very recently. I suspect it was due to a promise to end the process which brought brands back.

Due to a lack of a presence by name brands, Amazon has been devolving into a platform for selling drop-shipped no-name Chinese products. Whether this scared them because of long-term sustainability, tariffs, or just practical business sense is unknown.

fmajid 10 hours ago | parent | prev | next [-]

Amazon has turned racketeering brands into a profit center. Brands now pay Amazon to block unauthorized sellers. Only Amazon would have the gall to turn their willful negligence into an opportunity.

yunwal 7 hours ago | parent [-]

> Only Amazon

Health insurance companies would like a word

SpicyLemonZest 15 hours ago | parent | prev | next [-]

I feel like this is one of the things where the most parsimonious explanation by far is to take their stated explanation at face value. It makes perfect sense that Amazon would insist on commingling when it's necessary to achieve fast shipping speeds, and end it if their logistics network is so good that it's no longer necessary. (Anecdotally, I just got an Amazon order to my doorstep in four hours yesterday - their logistics really are mindbogglingly fast now.)

willis936 10 hours ago | parent [-]

The issue is that saying "the economics no longer work" isn't correct because the economics never worked. They traded longterm real value for short term shareholder gains and they're running out of real value runway. It would be more accurate if they said "we can no longer bare the cashing in of our reputation because there is nothing left to cash in".

lotsofpulp 10 hours ago | parent [-]

“Short term shareholder gains” covers a time period of 20+ years?

Amazon is the poster child for the exact opposite of what you claim. They spent two decades plowing every cent into land acquisition, warehouse construction, expanding their labor force, and developing software and hardware.

It was thought impossible to compete with Walmart and others with established logistics networks. Now, they eclipse Walmart because Walmart was focused on the short term, while Amazon was playing to where the ball would be in 20+ years.

JBlue42 15 hours ago | parent | prev [-]

>but why the sudden change?

Tariffs maybe?