Consumer Reports' reviews of newer Mazdas always stress the infotainment system as a big negative, to the point that I would seriously reconsider them as a result.

Apparently it's a case of "right idea, wrong execution." The deep menu hierarchies and small text make the jog wheel knob controls even more awkward (in CR's view) than a decent touch-screen system plus a few buttons. [1]

Maybe that's one reason that BMW has just abandoned their Mazda-like wheel controller [2], despite having had it for years before Mazda.

(Interestingly CR says the latest Mazdas do have a touchscreen, but touches are allowed when the car is moving only for CarPlay/Android Auto.)

[1] https://www.consumerreports.org/cars/mazda/cx-50-hybrid/2025... - "the CX-50's infotainment system is frustrating and distracting to use while driving. [...] the text- and list-based menu structure forces drivers to glance away from the road for too long. Even simple radio tasks require multiple taps and twists of the rotary controller knob"

[2] https://www.caranddriver.com/news/a63576709/bmw-kills-idrive...