Completely agree. A manual sales process is a huge friction (per the CEO's comment above it takes more than 50% of startups over a week to buy tldraw!). And no visibility into scale pricing is a risk no company should take.

It's a great product - charge for it for sure - you need to be comercially viable. BUT, imho it's madness to make it so difficult to buy and have opaque pricing. It's a path to stagnant reliance on a handful of big customers while somebody innovates from under you and takes the market. Comfortable for a while, and then no business.