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pavel_lishin 2 days ago

We bought $700 tickets to see a show we really wanted to see, but ended up being unable to make it.

We tried selling it on Ticketmaster, where you can in theory set your own price, or accept their "best offer". Our best offer was somewhere in the neighborhood of $150, and given that it was the night of the show, we accepted it.

We paid $54 per ticket in "processing fees" when purchasing, and paid $50 in more "processing fees" when selling. I'm sure the eventual buyers of our tickets probably had to pony up something like that as well.

If I had a magic button that made everyone above a certain level working there destitute and homeless, I'd probably break my finger pushing it.

yard2010 2 days ago | parent | next [-]

Their whole business is based on bullying, dark patterns and ripoff, they either go out of business and become homeless or turn out to be the next president of the united states.

8bitsrule 2 days ago | parent | next [-]

>Their whole business is based on bullying, dark patterns and ripoff

Much like the corporations that use private homes as gambling chips.

Much like many organizations playing on the ongoing slump of Western values.

JumpCrisscross 2 days ago | parent | prev | next [-]

> Their whole business is based on bullying, dark patterns and ripoff

No. It’s based on monopoly. There are a limited number of venues that can host a modern superstar, generally no more than one per geography, and Ticketmaster made it a point to represent all of them. Which means any modern superstar and their fans must work through Ticketmaster. Which, in turn, enables this nonsense.

The cause is monopoly. Not “bullying, dark patterns and ripoff;” those are effects.

bombcar 2 days ago | parent | next [-]

It’s worse than that.

The venue contracts with Ticketmaster to hike all the fees and shit, which then get kicked back in some percentage to the venue (and sometimes the band) and Ticketmaster takes the heat.

So the 50% that goes to “Ticketmaster” may be 80% to the venue.

jart 2 days ago | parent | next [-]

Ticketmaster actually kicks money back to the venue?

I thought their business model was to bankrupt venues and then buy them at auction.

MengerSponge 2 days ago | parent | prev [-]

They're a liability sink. It's good business!

analog31 2 days ago | parent | prev | next [-]

It's also a weird kind of monopoly, in that the good itself has no meaningful elasticity.

When people talk about ticket prices, I always tell them: "Come hear my band for 15 bucks at the door, and free street parking." But of course I know that it's not a comparable experience.

lokar 2 days ago | parent | prev [-]

And even more clever: they leverage their control of the big acts and venues to force everyone else into line.

So even a mid sized venue can’t cross them because they can retaliate

will4274 2 days ago | parent | prev [-]

> turn out to be the next president of the united states

From the site guidelines:

> Eschew flamebait. Avoid generic tangents. Omit internet tropes.

prmoustache 2 days ago | parent | prev | next [-]

What kind of show sell $700 tickets? Does that include an escort?

saaaaaam 2 days ago | parent | next [-]

Michael Rapino, the CEO of Live Nation regularly boasted about how for sports events people take pride in paying thousands of dollars for tickets near the front, and how he wishes it was the same for music.

Live Nation had been engaging in a venue refit programme to make a higher percentage of venue seating - 40% or so - ‘premium’ seating where they can charge far higher rates.

As someone in this thread pointed out the biggest problem with tickets is that (at the top end) musicians certainly but sports teams also sell tickets far below market rates.

It’s a catch 22: if you are a sports team and only sell $1000 tickets you might sell out the show but you alienate your core base who buy lots of other stuff like shirts and caps and beer. If you’re only selling to VIPs you slowly kill what makes your team valuable.

For music it’s harder: for superstar artists you could almost certainly sell out a stadium at crazy prices. But the fans are going to feel gouged and are going to be very vocal and for a lot of musicians that is a red line. There’s been a lot of controversy recently over airline style ‘dynamic’ demand-driven pricing for concerts, and a lot of big name artists have come out against it.

Again, it kills the golden goose. Better to have fans who will pay $100 a ticket every time you tour for the next 20 years whether you are fashionable or not than sell out three years for $1000 a ticket to people who won’t want to buy if you’re not the hot thing.

AlexandrB 2 days ago | parent | next [-]

> It’s a catch 22: if you are a sports team and only sell $1000 tickets you might sell out the show but you alienate your core base who buy lots of other stuff like shirts and caps and beer.

That core base is also the taxpayers that fund your next stadium. If you get too greedy you'll be paying for it out of pocket.

saaaaaam 2 days ago | parent [-]

Yep!

fireflash38 2 days ago | parent | prev [-]

It's a logarithmic curve, but if you go too far along it in either direction all the curve breaks because you pissed off a bunch of people.

Loughla 2 days ago | parent | prev | next [-]

I was stunned by the prices of shows these days. The closest venue used to be $200 for up close, EXPENSIVE seats. Now they're $350 for open lawn. This is only 5 years apart, and the only difference is they use Ticketmaster instead of selling themselves.

pants2 a day ago | parent [-]

That's why I haven't been to a Ticketmaster-run show in years. Went to one crappy show that I paid $400 for and felt completely ripped off, haven't been back.

There are plenty of local concerts and events that are like $15 cover and significantly more fun.

rolandog 2 days ago | parent | prev | next [-]

I know! Greedflation is out of control. That used to be the cost of decently prized intercontinental plane tickets 6 years ago (not the cheapest!).

varenc 2 days ago | parent [-]

Greed is sort of the root of capitalism? Every entity working in their economic best interest. IMHO the problem here is Ticketmaster's monopoly status and the total lack of competition, which otherwise is the only thing applying downward pressure on prices in capitalism.

sellmesoap 2 days ago | parent [-]

People seem to have the money to burn, if people stopped buying tickets that would reorient the market. I think a good transaction in capitalism involves the buyer and the seller coming away satisfied. Right now TM supports this secondary market, because it makes them more money, people still fill stadiums. North America's wealth is filled out by the middle man, it's another feather in the cap of conspicuous consumption.

pimlottc 2 days ago | parent | prev | next [-]

Sadly that is not uncommon these days at all.

For major arena shows, face price floor seats can easily run $500+, going up to $1000+ for the first rows. Even lower level bowl seats can run you that much for front row.

And that's if you managed to get scalpers to them during the original sale. Resale can commonly range as high as 200% - 500% of face price.

For example, for Nine Inch Nails' recent arena tour, face price for pit tickets (GA floor) were around $150-$200, depending on the city. But they were nearly impossible to get, so most fans ended up having getting them on resale, where prices of $300 - $400 dollars were common. You can wait for tickets to drop the day of the show but that doesn't always happen. I know someone who ended up paying $800 for a pit ticket on the day of the show after they shot up to over $1200 at one point.

It is frankly completely out of control.

pavel_lishin 2 days ago | parent | prev | next [-]

The kind where both System of a Down and Korn are playing, and we'd like to see them slightly closer than from an airplane window.

drewbeck 2 days ago | parent | prev [-]

So many big shows these days, unfortunately. Not every ticket will be that much, but many of the best seats will.

JohnFen 2 days ago | parent [-]

That genuinely blows my mind. I can't even begin to imagine how a show could be so incredible as to be worth that much, but I guess that just means I'm not the target market.

KumaBear 2 days ago | parent | prev | next [-]

Solution that might be anti user friendly. Tickets are bought and assigned to a persons name at time of purchase. They can only be refunded at cost and resold at cost to buyers. Release of tickets refunded shall be reposted for resell at a random time after attempting a refund.

This will however allow people to pay for bots that will purchase tickets on their behalf. But I believe a verification system can prevent that from happening if one would like. But the incentives aren’t there to do so.

smelendez 2 days ago | parent | next [-]

The problem for seated events is variations on, four people buy tickets together, seats ABCD, and the people in seats B and D drop out. They have friends who would buy the empty seats, but instead end up with a stranger in between them.

Or two people buy seats together, one can’t make it, and now the other person is stuck sitting with a stranger. And they have a friend who also wants to go who is also sitting alone.

The venue might still sell out but it’s a worse experience for everyone. Even groups who all get in together get annoyed by people trying to swap seats or cram in the aisles to be with their friends. Venue staff are stuck dealing with crowd control issues.

KumaBear 2 days ago | parent | next [-]

You can swap whose name is assigned on tickets you own. But you cannot change the names of anyone. It’s the only way to prevent scalping. It’s not costumer friendly but it’s also anti-scalper

zem 2 days ago | parent [-]

yeah but also what percentage of fans get burnt by the inflexibility once and then get permanently soured on the band and venue, because now every time they think about them there's a terrible experience to remember

WalterBright 2 days ago | parent | prev [-]

> but instead end up with a stranger in between them

Offer the stranger $20 to swap seats.

2 days ago | parent | prev | next [-]
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hakfoo 2 days ago | parent | prev | next [-]

I always figured a lottery would work best.

Accept reservations (maybe with a token deposit or a card authorization to discourage making too many claims) for a week. Then at the end, draw winners for each block of seats; if they don't claim them in 48 hours, draw from remaining reservations. Repeat a fixed number of times and then scrum-sale anything that didn't go through.

There's no more risk of "the website crashed for everyone but scalpers" if you have a full week to place your request.

mrits 2 days ago | parent | prev [-]

I’ve heard of this before, it might be Joe Rogan that does this

carlosjobim 2 days ago | parent [-]

It's one of the most common ways to sell tickets for any kind of event. It's tried and tested for a long time.

thousand_nights 2 days ago | parent | prev | next [-]

i experienced the opposite of this, bought tickets for a band i didn't really want to see, and ended up selling it on ticketmaster for a profit shortly before the concert

i felt like i accidentally made money on some esoteric stock market

eleumik 2 days ago | parent | prev [-]

[flagged]