I read the article and didn't actually see any evidence that this is not a reasonably fair and functional system. I did read:

* People complaining that the cafe wasn't as good as they liked.

* The fact that old people have signed up for a retirement village.

* The fact that some of them get confused and need help.

What's the evidence base here?

Exactly. I just tried fact checking the "milking" bit. Looking up lists of care home groups, Allegra Care came up first. Looking at their financial statements (all public, and include full details of profit and loss, thanks to UK company law), their profit in 2024 was 30k, and in 2023 they had a 300k loss. So not exactly milking!

I think running a care home isn't a great way to make a huge profit.

The kind of facility and services provided are quite expensive.

What I think is more frustrating is that they aren't upfront about the costs; although I think many of the residents wouldn't live there if they were upfront about the costs, even though they can afford it.

Otherwise, it seems like some very basic reform about explaining costs is needed, and some reform to prevent episodes like the lady laying on the floor for 45 minutes.

Maybe the buy-back scheme?

> when he dies, the company will buy back his share from his next of kin for less than he originally paid.