I’m pretty surprised that Anthropic can directly impact the infra for AWS Bedrock as this article suggests. That goes against AWSs commitments. I’m sure the same is true for Google Vertex but I haven’t digged in there from a compliance perspective before.

> Our own privacy practices also created challenges in investigating reports. Our internal privacy and security controls limit how and when engineers can access user interactions with Claude, in particular when those interactions are not reported to us as feedback.

Ok makes sense and glad to hear

> It remains particularly helpful for users to continue to send us their feedback directly. You can use the /bug command in Claude Code

Ok makes sense and I’d expect that a human can then see the context in that case although I hope it is still very explicit to the end user (I’m not a Claude Code user so I cannot comment)

> or you can use the "thumbs down" button in the Claude apps to do so

This is pretty concerning. I can’t imagine the average person equates hitting this button with forfeiting their privacy.

(Anthropic employee, speaking in a personal capacity)

> I’m pretty surprised that Anthropic can directly impact the infra for AWS Bedrock as this article suggests.

We don't directly manage AWS Bedrock deployments today, those are managed by AWS.

> I can’t imagine the average person equates hitting this button with forfeiting their privacy.

We specify

> Submitting this report will send the entire current conversation to Anthropic for future improvements to our models.

in the thumbs down modal. Is there a straightforward way to improve this copy?

> This is pretty concerning. I can’t imagine the average person equates hitting this button with forfeiting their privacy.

When you click "thumbs down" you get the message "Submitting this report will send the entire current conversation to Anthropic for future improvements to our models." before you submit the report, I'd consider that pretty explicit.