And yet no offers of credits to make things right for the users, for what was essentially degraded performance of what you paid for.

I know I'll probably get push back on this, but it left a sour taste in my mouth when I paid for a $200 sub that felt like it was less useful than ChatGPT Plus ($20) at times.

Or to summarize: [south park "we're sorry" gif]

I’m pretty certain if you check the ToS that Anthropic doesn’t guarantee a level of response quality, and explicitly even says there is zero guarantee, even for paid plans.

So to be fair, you are getting exactly what you paid for - a non-deterministic set of generated responses of varying quality and accuracy.

I would not count on any compensation. I was a Pro subscriber until the third week of May when I was no longer able to login due to some auto ban. No idea what triggered it but no one from support has bothered to respond to my appeals form submissions. A lost cause.

Hey, they need that $200 to postpone their inevitable bankruptcy