There are (or at least WERE) entire divisions dedicated to reading every letter of the contract and terms of service, and usually creating 20 page documents seeking clarification for a specific phrase. They absolutely know what they're getting into.

I have a feeling in today's administration which largely "leads by tweet" that many traditional "inefficient" steps have been removed from government processing, probably including software on-boarding.

Can confirm these teams are still around. There is now an additional "SME review group" that must comb through any and all AI-related issues that were flagged, sends it back down for edits and must give final approval for before docs are sent over to provider for response. Turnaround has gotten much slower (relatively)

I have a legal education but reading TOS and priv policy docs at account creation is purposefully too time consuming by design.

One my fave new AI prompts: you are my Atty and a expert in privacy law and online contracts-of-adhesion. Review the TOS aggreement at [url] and privacy policies at [url] and brief me on all areas that should be of concern to me.

Takes 90 seconds from start to finish, and reveals how contemptuously illusory these agreements are when SO MANY reserve the right to change anything with no duty to disclose changes.

Perhaps it's the finetune of Opus/Sonnet/whatever that is being served to the feds that is the source of the refusal :)