> The exec also said "less than one percent of one percent" of players are filing customer service tickets about performance issues, and asked people to "code your own engine and show us how it's done, please."

???

Why wouldn't we just use your competitors engines instead.

They aren’t even using an engine they built themselves. It’s built on top of Unreal Engine 5 which performs great for a ton of other games. They had to put effort into making it as badly performing as it is. It’s crazy.