Citizen is really enshittified, so any alternative would be better. I don’t object to them charging for their service, but they use all kinds of predatory editorial tactics and push notifications and marketing copy to instill primal fear that your neighborhood is imminently burning down and you will get shot if you don’t subscribe to a higher tier of service from them. Crime is way down in the US but you really don’t feel that way when you are a subscriber/user of Citizen.

That was the vibe I was getting when visiting the site, they seem to understand fear pretty well. Stay away for your own mental health :-)