> I used to think it was standard to have English-focused professionals helping UI teams to deliver easy to understand products, only to find out that that company was kinda odd in that regard, [...]

Which is a bit of a shame, because English/Language-majored people's time is cheaper than techies' time.

Google is another outlier in a related way: they have dedicated tech writers to produce internal documentation.

> English/Language-majored people's time is cheaper than techies' time.

Which is odd, because it's harder to communicate unambiguously in English than it is in code.

> they have dedicated tech writers to produce internal documentation

The trick with tech writing is retention!