Phew, wasn't sure that would land :)

For video conferencing only, it's pretty okay. It's that it's terrible for instant messaging and group chats and everything else that it gets used for that makes it an exercise in getting papercut to death.

Meet is a lot friendlier about not having to download a client and just use a web browser, so that's nice for clients. It's not great for messaging and group chats either though.

The problem with Zoom is that a lot of people use it for personal use, but aren't tech savvy enough, so occasionally you'll get PantsPooper69 joining a business meeting until they change it right after joining, if they notice.