Fictional but incredibly well researched and based on experience.

So was House MD (well researched). Or Mr Robot. Or Silicon Valley. Heck, even Futurama did its research to the point they proved a new mathematical theorem for a joke. But being entertaining is always the priority for a TV show. Sure, maybe talk with the creators and get their inputs and insights, but don’t base your opinions on policies so heavily on simply watching the show. They’re called “dramas” for a reason.