Yes, we can definitely fix our deep societal rot by directing anger at individual scapegoats that aren't even that prevalent. (compare your auto insurance premium lines for your own liability, and for uninsured drivers. the latter is small, meaning the total amount of damage caused by uninsured drivers is small)

Anything but staying focused on the entire system of paid "professionals" doing the least possible to meet their KPIs while shifting/avoiding responsibility at every step of the way. (in this story those "professionals" include the medical workers themselves, the billing department fraudsters, and the insurance companies)

Non-sarcastically - having advocated for family members in the hospital more than a handful of times, this article totally tracks. You're mostly there to generate billable events, getting appropriate treatment may be a side effect.