It's sadly the norm for monopolistic industry-specific software. You see the same lack of due diligence in SCADA software and the like.

How is it monopolistic?

ArcGIS has essentially no competition in their industry and market. The open source alternatives are not as fully featured, etc…

It’s roughly the same story as with MS Office vs its alternatives. They exist, but 99% of enterprises will use only the Microsoft suite.

	▲	philipallstar 3 days ago \| parent [-]
		But that doesn't imply being monopolistic, does it? It's just the only game in town unless they're killing off the competition.