> but there should be a manual check involved.

I suspect there's a few email providers where the marketing and reputation management teams are hurriedly adding "check the user and the user's affiliated social media reach before suspending this account, and before responding to any support requests from the user."

My new elevator pitch: We proactively research all of our customer's users and new signups to assign them a social media reach score. We then automate escalating external account action requests or user support calls for highly ranked users to senior staff and providing details and evidence of their social reach and industry affiliations. While we generate revenue from these customers, our primary revenue stream is the aggregated data we acquire while doing this, and selling access to that data to law enforcement, the insurance industry, and Nation State intelligence organisations across the globe.

They could have just literally read the emails the account had sent.Or looked at who the recipients were.

Or even have checked how busy the account was.

Or check their received legal mail.