The effect is opposite - things get fixed only when you get enough social noise and that is not good.

This has always been true. The difference today is that if you are able to craft a powerful message, distribution isn’t a problem anymore.

	▲	nicce a day ago \| parent [-]
		Many companies are getting only bigger and more global so it is easier for them to ignore the complaints until it catches the media. Since the scale is getting so big, complaints do not risk the revenue until it hits the media. Ecosystem wasn’t so global and instant in the past.