> now including facial recognition

As a foreigner with a beard living in Vietnam, the facial recognition is an absolute pain. It took me an hour of sitting in a bank with the staff taking photos of me over and over, then whenever I need to do a facial recognition scan in the app (thankfully just for large transactions) it's a complete crapshoot as to whether it'll work.

Of course, that's just the tip of the iceberg regards to problems of banking in Vietnam as a foreigner, and it seems to be getting worse and worse.