Agreed. My org can take some of the blame but with our big vendors:

10s of millions on Adobe - admin side craps out all the time, terrible outsourced support (easy to escalate past them but still annoying that we sometimes have to start there)

10s of millions on Microsoft - Laissez-faire attitude about when they will update stuff during renewals and true-ups. Not specific date. Little help.

Broadcom - PE play (as we know from Broadcom) to squeeze every penny out. Have been through several account managers now. They won't sell through VARs anymore, only direct, and to get anything beyond VCF you have to be on a very special list that supposedly the CEO personally approves (which is beyond mind-boggling).

Starting to see some post production software be licensed based on having limited amount of contiguous time zones which is also crazy for a global company

Note: Media and healthcare industries may be SOL because there are lots of content and cybersec 'requirements' for having private clouds. Curious what others in those industries are doing

A lot of it is the cost of doing business. We'll see how it goes when MS moves to the consumption model they're proposing.