To be clear, I'm not one of the people suggesting they're doing something nefarious. As I said elsewhere, I don't know what my expectations are of them at this point. I'd like early disclosure of known performance drops, I guess. But from a business POV, I understand why they're not going to be updating a status page to say "things are worsening but we're not exactly sure why".

I'm also a realist, though, and have built a career on building/operating large systems. There's obviously capability to dynamically shed load built into the system somewhere, there's just no other responsible way to engineer it. I'd prefer they slowed response times rather than harmed response quality, personally.