That's what the Australian Tax Office does. Just a plaintext message that's effectively "you've got a new message. Go to the website to read it."

duxup 4 days ago | parent | next [-]

All my medical places I use do that, with the note that you can also use their app. Good system.

	▲	foxglacier 3 days ago \| parent \| next [-]
		Unfortunately, my doctor's office texts me their bank account number saying "please pay $75 to this account". It told them that's putting people at risk of phishing but they didn't care.
	▲	darthwalsh 2 days ago \| parent \| prev [-]
		Personally, I'd rather they put the HIPAA message content straight into the email, and let Gmail sort out the priority. About 90% "you have received a message" notifications are not actionable: "you made an appointment" or "take this survey nobody cares about."

amysox 4 days ago | parent | prev [-]

My doctor's office does the same thing. So do some financial services companies.