This is very refreshing. I've lost a lot of hope in the past year.

I purchased a domain with Google Cloud a year ago for a business domain. There is no way to manage it. I get emails from SquareSpace noting they manage the domain. However, logging into SquareSpace they show no owned domains. Google Cloud says to go to SquareSpace. SquareSpace's AgentBot chats quickly give up and re-direct me to their FAQ, even after going thru a long process of uploading drivers licenses etc. The FAQ suggests I should contact the AgentBot. Meanwhile, the domain is up for rewnewal in 3months, so the problem has lasted for 9months no w/o resolution. Some online docs say Google Cloud domains got purchased by SquareSpace, others say only Google Domains got purchased by SquareSpace.

Meanwhile, not a single person responds. You cannot reach a human. You cannot contest it. I totally see the risk of going with Google for any other enterprise products.