RM2 was a game changer for me: I could take notes both physically and on a computer and have them seamlessly in one place. Until after a firmware update the device became slow to respond and writing quality declined as the pen did not write continuously or wrote without the tip touching. I’m still, reluctantly, using it, but the thing is only valuable, if it’s as immediate and reliable as paper. Yet another company, that can’t leave their product the hell alone. I did not need that firmware update. My device was perfect, thank you very much

I have two of these devices (RM2 and the Paper Pro) and haven’t experienced anything of what you’re describing despite using them extensively for a few years. I would recommend getting in touch with support about that, or trying a factory reset to see if that improves anything.

The pen writing without touching is usually a misalignment and fixed by removing and re-inserting (or replacing) the tip ime.

I bought a pinenote after the charing port on the rm2 stopped working. With the rm2 it would refuse to wake sometimes if it's not charged to 100% slowly, the pen ghosting issue continued to get worse the longer it was in use even with a replaced tip, the web interface wasn't the most practical to add new books with (via SSH it's also a bit annoying as forced to reverse engineer their JSON format), deleting files via the interface at one point didn't delete them on disk so had to remove them via SSH, and so on.

I never had a subscription and locking features which could be run locally on the device behind a service is rather annoying.

And yes, those issues were worse after the a firmware update.

Not sure if you already did, but I would reach out to support. I’ve had many firmware updates on my rM2 and never experienced the issues you’re describing.

I have been on the fence, and this pushed me off it. Thanks.

The pen issue you are describing is most frequently caused by a worn out nub. Have you tried replacing it?