"better Beeper"

This is a different Beeper. I don't want a personal CRM, I know everyone in my Beeper chats well enough that I don't need a sidebar to prompt me about where they live. Conversely, I need Signal and Facebook Messenger because that's where my loved ones are.

However I can absolutely see that some people would want this. CRM for email is a solved problem and many professionals use CRM tools, but it doesn't exist in the same way for chat, and maybe it should (although email feels like the bigger market). This is probably in desperate need for a LinkedIn connection though.

My advice to the Amber team: is this for work or personal use? Pick one, make it great for that, and don't try to force it to be the other.

great point