I agree, I don't understand the hate in this thread.

And I think their paid hosting was actually really good, up until they switched their $20/month plan to a whatever-it-may-cost and we-send-you-10-cryptic-emails-about-your-usage-every-month plan. That's when they lost me, not because it got more expensive but because it became intransparent and unpredictable and annoying instead of carefree.