I think he's too exposed to users reports, because anybody that shows up is in a potential data loss situation. So he's very focused on making everything as bug free as possible, and getting frustrated that people with different focus are not propagating the fixes as fast as possible.

Almost makes me think the distros light-forking it to just change the name (IceWeasel style) so the support requests don't get to him will help… probably not, though, because people will still go there because they want to recover their data.