The software for the Quest 3 is unreliable and breaks often. A team that attacks attempts to hold them accountable makes a lot of sense.

In my experience the one big problem on the Quest 3 is the user interface. I am still puzzled why they made a floating taskbar with tiny buttons that you have to hit with VR controllers. I have good eyes, decent hand-eye coordination and don't have shaky hands, yet I manage to hit a button at first try maybe 40% of the time. They made a cut-down 2D desktop interface that makes up a small fraction of the field of view for a VR device and called it a day, and then put the user into some virtual room with zero interactable elements.

Meta Quest 3 feels like sci-fi tech with badly executed UI design from the 90s.