Superb piece!

> People multitask because they’ve been assigned multiple unprioritized tasks. People are distracted and unfocused because day to day their managers and leaders value responding to distractions and interruptions over consistency and focus

This in particular rings so true, makes me think of a meeting not so long ago where, within a 15m bracket, one of the tied-up VPs was telling us "leaders" we needed to pay more attention to side-projects because devs were working on things that weren't mandated by the hierarchy. That was introducing too much distraction, and slowing down delivery. We need to foster innovation and make sure devs ideas are listened to. And also we need to make sure we don't leave any stone unturned and leave time in the schedule so that explorations requested by PMs are addressed faster.

It's terrifying. Sometimes I tell myself "they're just untrained, they don't know", but when you get higher ups requesting more focus, then immediately asking for breadth as well, it tells me they know, but they also don't care. They just don't want to give any priority, they shove every contradictory requirement down the line, set expectations that everything should be promptly worked on, and proceed to blame devs for their shortcomings.

Then set their LinkedIn tagline to "humane leader with high expectations for excellence".