> What do you mean, that's the business model more than half the VC-funded startups now. Provide something for free or near free, wait until your customer is dependent on you and/or consolidate into at least an oligopoly and then put the thumbscrews on.

You skipped the part where you bankrupt your competition in the space who can't afford to hemorrhage cash they don't have like a VC-backed startup can, hoover up all the customers, then charge more than the old guard industry did in the first damn place for a worse version of the same service, while also paradoxically paying any workers needed to provide said service even less than they were making before.