Remix.run Logo
OpenRouter is down(status.openrouter.ai)
44 points by gitmagic 15 hours ago | 30 comments
numlocked 12 hours ago | parent | next [-]

Hi folks -- I'm Chris from OpenRouter. This one hurts. We're back, but our database was down for about 45 minutes, which caused user and credit lookups to fail, and took down the API. We are investigating why, and of course going to look into improving durability so this failure mode can't happen again. We will share a post-mortem on the site when we have finished our investigation. I'm sorry to our users who count on us.

thevinchi 14 hours ago | parent | prev | next [-]

Interesting timing. I was just reading about a new self-hosted router [1] today. Now I’ll definitely need to check it out.

https://github.com/felixszeto/NiceAPI

vintagedave 15 hours ago | parent | prev | next [-]

One of OpenRouter's main points is that it allows you to bypass individual AI vendors' downtimes. I was considering using it for an uptime-critical project of mine.

The post-mortem will be worth watching.

SamLeBarbare 15 hours ago | parent | next [-]

OpenRouter: eliminating Single Points of Failure… by introducing a beautifully centralized one.

lordofgibbons 14 hours ago | parent [-]

Their uptime is still infinitely better than any single provider though.

sokoloff 14 hours ago | parent [-]

infinitely?

phh 13 hours ago | parent [-]

Well in FP4

drclegg 15 hours ago | parent | prev | next [-]

To be fair, it is still useful on this front; it's much faster than waiting for requests to fail and fallback to a backup yourself.

You still need another backup provider or two for cases like this though.

logicchains 15 hours ago | parent | prev | next [-]

>One of OpenRouter's main points is that it allows you to bypass individual AI vendors' downtimes.

Only if you're using a model hosted by multiple providers (e.g. an open model).

gkbrk 15 hours ago | parent [-]

Nope, for closed models too. Claude for example has multiple providers they work with. Google Vertex, Amazon Bedrock and Anthropic themselves all provide inference for Claude.

The vast majority of models on OpenRouter (both closed and open) have multiple providers.

simianwords 14 hours ago | parent | next [-]

Interesting. I would think they would safeguard core IP from competitors.

OJFord 14 hours ago | parent | prev [-]

Also you might be fine with routing to a different model.

fuckaj 14 hours ago | parent | prev [-]

DNS of AI

gitmagic 15 hours ago | parent | prev | next [-]

Been down for ~50 minutes now and there's no information other than the automated notice on their status page.

euazOn 14 hours ago | parent | next [-]

FYI, they (oddly enough) communicate mostly through Discord, and they have said they are investigating the issue at 10:30am UTC - 13 minutes after the first user reports.

rozenmd 14 hours ago | parent | prev [-]

Frankly I prefer that than a green tick and "All Systems Operational"

baq 13 hours ago | parent | next [-]

yellow: "volcano has erupted under the datacenter and it's being flooded with lava. engineers are investigating"

red: "datacenter has been subject to multiple nuclear strikes. next update in 30 min"

euazOn 14 hours ago | parent | prev | next [-]

Could that be due to contractual clauses for uptime in SLAs?

gitmagic 14 hours ago | parent | prev [-]

True, that happens far too often.

blitzar 14 hours ago | parent | prev | next [-]

Can someone power it off and back on again please?

fuckaj 14 hours ago | parent [-]

[flagged]

lvl155 14 hours ago | parent | prev | next [-]

How can a router be down this long? I would have to reconsider using them moving forward.

gitmagic 14 hours ago | parent [-]

I'm mostly concerned about their lack of communication. Would have been nice to know that they are looking into it and an ETA.

jug 15 hours ago | parent | prev | next [-]

Should be coming up now.

andrewinardeer 13 hours ago | parent | prev | next [-]

So it seems you can't subscribe via RSS. Shame.

rozenmd 8 hours ago | parent | next [-]

You can now subscribe to their RSS feed on https://status.openrouter.ai/

rozenmd 13 hours ago | parent | prev [-]

Hey, I run the underlying status page service - I'll add RSS!

8 hours ago | parent [-]
[deleted]
15 hours ago | parent | prev | next [-]
[deleted]
rvz 14 hours ago | parent | prev [-]

Looking forward to the postmortem.