Reading the full complaint really hit me. This wasn't just a kid talking, he was asking for help. The model gave smooth replies, but it didn’t really understand. It sounded like it did, but there was no feeling behind it. For a 16-year-old, that kind of response might have felt like someone truly listening.

For the other readers, here's the full complaint: https://drive.google.com/file/d/1QYyZnGjRgXZY6kR5FA3My1xB3a9...