> who is doing consumer tech better?

Nobody. It's possible to be the best without being good.

I'm surprised a consumer-focused RedHat hasn't come along to build an offering of just-works-but-still-open devices. There are companies out there that do parts of it but nobody does the full personal device stack thing like Apple. I'm still disappointed they went the cloud route instead of everything lives on your AirPort. If I ever win the lottery ten times this is the startup I'll build.